Name of company
KERNOW DRAIN SERVICES
3 Eliot Road
St. Austell PL25 4NL
Tel: 01726 812804
833 6773 06
*Normal blockage applies - access must be available, where digging of manholes is required, extra charge may be applied. If pipes are damaged or an obstruction that is not deemed part of a normal blockage, i.e. rods stuck in drain, solid obstruction that is not found in a drain, toys, or any object that is not normally found in drains and clearance is/ is not possible, an extra charge will be made for time spent working on your drain.
*Terms apply - no call out charge is applied where the fault is not with the customer. A call out charge may be applied when there is no access at which the customer has not informed Kernow Drains. If the pipe is damaged or broken a charge may be applied for works undertaken. We will not add any call out charges to our rate for clearances, however, if our engineer does arrive and is no longer needed and no cancellation has been made, a call out charge will be made.
* 2 Week guarantee relates to blockages that re occur within 14 days through no fault of your own. This ensures our engineers are doing their job right the first time. We will not charge for blockages within the 14 days but will make a charge if wet wipes or any objects are in the blockage that is not natural waste matter.
* Fixed price applies to single line drains. Shared drain systems will be charged extra. Fixed price is between the hours of 9am - 5pm.
Out of hours will incur an extra GBP15.00
TERMS OF BUSINESS
TERMS OF BUSINESS
KERNOW DRAIN SERVICES
TERMS & CONDITIONS
In these terms "client" shall mean the client whose name and details appear overleaf or as set out in the agreement attached
7. COMMENCEMENT AND COMPLETION ORDERS
Dates specified for the commencement and completion of the work are estimates only and shall not be the essence of the contract.
8. INSPECTION OF WORK
The client shall inspect the work as far as is reasonably possible immediately on completion of it and shall within 7 days give written notice to us in detail of any grounds on which he alleges that the work is not in accordance with the contract. If the client fails to give such notice the work shall conclusively be presumed free from any defects, which would be apparent on reasonable examination of the work.
The client shall indemnify us against all actions, suits, claims, demands, losses, charges, cost and expenses which we may suffer or incur in connection with the claim by any third party alleging facts which if established would result in a breach of clients obligations, undertakings, representations and warranties under this agreement.
10. WHOLE AGREEMENTS AND EXCLUSION LIABILITY
These terms set out our entire liability in respect of the work, and our liability under them shall be in lieu and to the exclusion of all other warranties, conditions, terms and liabilities expressed or implied statutory or otherwise in respect of defects in the work or failure to correspond to specification or for any injury, damage or loss resulting from any such defects or failure or from carrying out the work.
11. LIMITATIONS OF LIABILITY
Our liability (if any) whether in contract or otherwise in respect of any defects in the work, or for any breech of this agreement of any duty care or otherwise owed to the client in connection herewith, shall be limited to the invoice value of the work.
12. DANGEROUS GASES, LIQUID, MATERIALS
Prior to the commencement of the work, the client shall inform us of all dangerous gases, liquid and any other materials of a nature whatsoever which are present on the premises where the work is being carried out by us and which could constitute a danger to us in carrying out the work or otherwise.
The client shall also ensure that we are in good time properly advised in writing of all precautions, which need to be taken on account of the presence of such dangerous materials. The clients shall provide cleaning facilities and if circumstances require it, a qualified and competent safety man to advise upon how the work can be safely done. The client shall also notify us in writing of any special requirement laid down by the factory inspector or similar authority. The client shall be responsible for all loss or damage whether direct, indirect or consequently due to client failure to fulfill any of the above obligations. If the client shall fail to comply with the above we shall be under no obligation to carry out the work.
The client shall provide clear access to all drains, sewers, inspection covers, and manholes to enable us to carry out the work. The client shall provide if possible the plan showing drain layouts, if this is not available we reserve the right to render additional charges if blockages occur in drains not covered by the specification or if it is necessary to trace unidentified drains to complete the work. The client shall obtain permission for us to proceed over property belonging to third parties if it is necessary for the proper execution of the works and shall obtain any permission necessary to carry out work on property belonging to third parties. The client shall indemnify us against all claims of whatsoever nature made by third parties and arising out of our presence on their property save where such claims result directly from negligence on our behalf. The client shall be liable to us for all loss or damage whether direct, indirect or consequently suffered by us as a result of failure or delay by the client in prolonging the obligations referred to above.
14. WORK GUARANTEE
Subject to clause 8 above we guarantee completed work for a period of 14 days from completion provided that this guarantee shall not apply to defects resulting from misuse or faulty workmanship by the client, its employees and sub-contractors or any other third party working for or on the direction of the client. Our guarantee only applies to drains comprised in the work. We reserve the right not to carry out guaranteed work until we have been paid. We also reserve the right to withhold the guarantee should we feel that although clear, the drains require further work or have a possible fault.
15. FORCE MAJEURE ETC.
We shall use our best endeavour to carry out the works on the agreed dates but shall not be under any liability to the client if it should be either impossible or impractical to carry out the work on the agreed date or dates or by reason of strikes, lock out, industrial disputes, acts of god or any other event or occurrence beyond our control.
16. CLIENTS LIABILTY
The client shall be reliable for all loss, damage or injury (whether direct, indirect or consequential) resulting from failure or delay in the performance of his obligations under these terms.
17. ADDITIONAL LABOUR AND EQUIPMENT
The client undertakes at his own expense to provide such additional labour we may reasonably require to put us in a position to carry out the work. Such additional labour shall be suitably qualified and experienced to carry out the work as required by us. The client should also provide at our request such scaffolding, ladders or other equipment as may be necessary in order to reach access points.
18. REMOVAL OF DEPOSITS
Unless otherwise agreed in writing the clients will be responsible for the removal from site of deposits extracted by our operators from drainage pipe work or sewer systems.
19. FROZEN PIPES
We will not be liable for any fractured or frozen pipes and cannot guarantee to clear blockages occurring in a frozen pipe or drain.
20. WATER AND POWER
The client will be responsible for providing all necessary power and a clean water supply from the mains.
21. DAMAGE TO EQUIPMENT
The client will accept responsibility for any damage that might be caused to trailer mounted jetting units, tanker jetting units, vacuum units and TV surveying units should the work require them to operate away from normal tarmac or a laid surfaces road. The client will also be responsible for equipment lost or damaged due to fractured pipes, drains or conduits.
22. WAIVER VARIATION ETC.
No waiver by us of any breach shall operate as a waiver or any proceeding or subsequent breach. No variation shall be effective against us unless sanctioned in writing by us. No forbearance or delay on our part shall prejudice our rights.
23. ADDITIONAL WORK
Where all consideration is given as to the evaluation of work duration, every precaution will be taken to ensure that the client incurs no additional costs. It is however agreed and a condition of these terms that should further work be necessary to complete the contract and where no site representative is available, through site closure, to sanction the necessary extension. Kernow Drains has the client’s authority to, without reference, extend the working day to complete the prescribed works. Additional hours will be charged on a pro-rata basis or in accordance with our current rates.
We cover St Austell Par St Blazey Newquay Quintrell Downs St Mawgan Padstow Polzeath Rock Truro to Falmouth Redruth St Mawes Tregony and lots of places around and inbetween
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